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PAI FGP-5163 MACK 25QM31 PIN
PAI FGP-5163 MACK 25QM31 PIN
Product Details :
Select Mack® Applications :
PAI Industries® :
- Brand New, Premium Aftermarket
- ISO9001 Manufacturer
- Heavily Focused on U.S.A. Manufacturing
- Manufacturing Truck Parts in the U.S.A. since 1973
- 2 Year Unlimited Mileage Warranty
PAI Industries truck part brands are broken down into three (3) categories, High Performance, Genuine PAI and Excel to better serve a vast array of customers. PAI High Performance®, their most recent addition, is their premium line comprised of special materials, finishes and treatments to provide ground-breaking performance and longer part life, and is backed by their extended 3-Year Unlimited Mileage Warranty. Genuine PAI® is their most recognized and popular brand worldwide and comes equipped with their 2-Year Unlimited Mileage Warranty. Lastly, their Excel® Brand serves as their most economical solution without compromising quality, and it comes with their 1-Year Unlimited Mileage Warranty. Look for the following corresponding logos to visually identify the type of warranty posted product includes.
Any reference to OEM names or OEM product identification numbers / descriptions / model numbers is for identification only and does not indicate that it is an OEM part. Neither PAI or Woodline Parts are affiliated with Mack Truck, Inc.®, Volvo®, Fuller®, Cummins®, Eaton®, Rockwell®, Caterpillar®, Freightliner®, Hendrickson®, Kenworth®, Detroit Diesel®, International®, Peterbilt®, or Dana®. All Manufacturer's names, numbers, symbols and descriptions are used for reference only. It is not implied that any part listed is the product of these manufacturers.
Orders Under 80 lb. :
Most Orders under 80 lb. ship via UPS Ground. Most Orders over 80 lb. ship via most advantageous Motor Freight Carrier. Reasonable locations are safe, easily accessed, commercial locations with a lift truck for unloading.
If you prefer another shipping carrier or method, require expedited shipping or have any other concerns or questions, please contact us prior to placing an order.
Orders Over 80 lb., Motor Freight Shipments, Special Handling :
For Orders over 80 lb., requiring carriage for Motor Freight or other special handling which do not qualify for free shipping, please contact us for a custom shipping quote based on the product, product weight, value, shipping address, transit time, etc.
International Orders :
We do ship worldwide and can do this using our carrier / forwarder on a prepaid and add basis, or work with you and your carrier / forwarder. Please simply contact us with your details so we can review and discuss.
Please note that all lead times mentioned here are with regards to domestic shipping. There can be at least a 1 to 2 business day delay to make shipments ready for international dispatch.
Please also note that international shipping arrangements and charges are CIF only and do not include any clearance, importation, duties, taxes, or other fees required by your local authorities. Where applicable, you will have to satisfy these charges in order to effect final delivery to your destination.
Any offer of Free Shipping is applicable to standard shipments to destinations inside of the contiguous USA only. We will do what we can to assist with rates for international shipping, but free shipping does not apply and there can be additional freight or other costs involved. Again, do not hesitate to contact us to discuss.
Customer Satisfaction is a priority for us and although we do everything possible prior to sale to avoid problems following, we understand that there will be times when returns are necessary or desired.
Unless otherwise stated in a respected advertisement, we generally accept returns provided they are made using an "RMA" (Return Material Authorization) issued by us. "RMA"s are used to authorize returns, control the flow of material and documentation, and enable us to process credits, refunds and replacements in as efficient a manner as possible. As a result, we are not able to accept returns made without an "RMA".
Depending on the nature and/or reason of a return, restocking and/or other charges may apply. And some product, open kits, electrical items, items that have been installed, etc., are not returnable at all unless the reason for the return is because of error on our part.Please see our "Returns" Page or contact us for more information.
We are an Established, Experienced, Reputable supplier of High Quality, Good Running Engines and New, Surplus, Rebuilt and Used Parts and Components.
By cooperating with us, you can take advantage of our Unique, Focused, Honest Experience & Extensive Inventory Resources for New, Surplus, Rebuilt, Good-Running and Used Diesel Engines, Marine Transmissions, Engine Parts, Components and Kits, as well as thousands of Premium Quality Service Parts manufactured for and distributed to the Heavy Duty Truck Market, with heavy focus on U.S.A. production. We specialize in Detroit Diesel, Cummins, Caterpillar, Mack, Navistar, Twin Disc & other Heavy Duty, Premium, Proven, Industry-Leading Brands. You may view select inventory here but always feel free to contact us for more information.
We offer extensive coverage of Detroit Diesel 2 Cycle Engines and Accessories as well as for many of today’s most popular engines in multiple applications. But not all product we support is published here and not all product published here is always available. Please do not hesitate to contact us If you do not find what you are looking for here or if you have any concerns about the current availability of any particular product or list of products, prior to placing an order. It will be our honor to be of service to you where we are able.
We work equally well with single Owner / Operators to full Fleet Maintenance and all those in between and sincerely attempt to return true value to all. We welcome opportunities for volume orders, support OEMs and Resale clients, and appreciate sincere price match requests, and the like. Do not hesitate to contact us during business hours using the Chat Application below or you will find our full Contact Details on our Contact page. However you decide to do it, we look forward to hearing from you and will respond to all as soon as possible, We want your business and welcome an opportunity to earn it.
We are a secure shopping website. Your payment and personal information are always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all your personal information, including credit card number, name, and address, so that it cannot be read over the internet. You can shop our website risk-free with complete confidence.
We have several physical locations and are based in southern Louisiana, USA.
Some items can ship from our stock or vendor stock and some items are exclusive to our stock. We use the most efficient available option for each order, but the actual shipping location can vary depending on the nature of the order, the type of product ordered, the destination, etc.
Our primary domestic carrier for packages is currently UPS and their shipping options are available during checkout. Motor Freight carrier selection can vary depending on the product, shipping location, and destination.
Often, orders requiring Motor Freight qualify for Free Shipping, but not always. If your order qualifies for free shipping, simply select this as your shipping option during checkout. If your order does not qualify for free shipping, we may need to contact you to discuss this and its related costs.
We understand there are times when USPS may seem like a viable shipping option but USPS is not a common carrier for us so we may or may not be able to accommodate requests for this service without some discussion and possible delay in doing so.
Most orders ship the same or next business day. We do everything we can to ship orders the same day they are placed, depending on the time of day an order is placed, workload, any special assembly, handling, or packing requirements, etc. Orders placed after hours or on weekends or holidays will ship the next possible business day.
The shipping method for expedited orders determines how the order will ship once ready. Selecting expedited shipping alone does not guarantee the order will ship the same day. Expedited shipments may or may not be delayed due to the same factors as standard shipments. Please do not hesitate to contact us with any concerns prior to placing and order.
Once shipped, transit time for standard domestic Ground shipments is typically 1 to 4 business days, depending on the type of destination and its distance from the shipping point. Transit time for Motor Freight shipments is typically 1-2 business days. Transit times for expedited orders is determined by the shipping method selected, subject to the respective carrier’s terms & conditions.
Most orders under 80 lb. ship via UPS. Most orders over 80 lb. ship via Motor Freight. But there are times when product under 80 lb. best ships via Motor Freight to avoid potential damage in transit.
By default, Motor Freight is based on delivery to reasonable, accessible, commercial locations with a lift truck for unloading. Delivery to remote / rural destinations and / or with inside delivery or lift gate requirements are often possible but typically require additional handling and may have additional charges. Motor Freight shipments may also be requested to be held at carrier dock for you to pick up. Please feel free to contact us with any concerns or requests.
Free Shipping is available for select product / orders once a minimum order value has been reached. This is typically indicated on individual product pages and at the top of every page as you shop.
Free Shipping is applicable to standard shipments to commercial locations in the contiguous USA. This can also apply to residential shipments but some orders only ship via Motor Freight and Motor Freight is not always available to residential locations. Please do not hesitate to contact us with any questions or concerns.
We attempt to price all of our product fairly and competitively but are open to comments about pricing and reasonable price match requests. This normally excludes pricing errors, special sales or promotions, liquidations, pricing on auction and membership club sites, etc., but we are open to review and discuss any reasonable request.
We welcome every opportunity for cooperation and attempt to competitively price all of our product, but are always open to discounting volume orders and those made by resellers, repair facilities, national accounts, etc. Please do not hesitate to contact us with any inquires or special requests.
We have a special, personal respect for all those who are currently serving or who have served and retired as U.S. military or law enforcement personnel. Please do not hesitate to contact us and identify yourselves so we might have an opportunity to offer you some form of gratitude for your invaluable service and sacrifice.
Of course. We are at your service. And you are welcome to place your orders with us online, via email, or over the phone. You decide what is best for you and we will do all we can to assist.
You can reach us via phone @ (800) 279-8152, via email @ firstname.lastname@example.org, or via online chat during regular business hours. Chat can be accessed from any page on this site and can also be used to leave messages for us outside of normal business hours. Normal business hours are 9:00 am to 6:00 pm, Monday through Friday.
All of this information and a contact form are also located on our contact page.
Online, we currently accept most major credit cards and PayPal.
We also accept payments via Check, ACH Deposit, and Wire Transfer, especially for larger value orders, and release shipments for these orders once your payment has been cleared.
We only currently collect sales tax for purchases made and shipped within the State of Louisiana. This does not mean that you will not owe taxes on your purchase, but this is the only time we currently collect them. See the shipping internationally question also.
Your payment and personal information are always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including your credit card information, name, address, etc. so that it cannot be read over the internet.
Please also note that international shipping arrangements and charges are CIF only and do not include any clearance, importation, duties, taxes, or other fees required by your local authorities. You will have to satisfy these charges in order to effect final delivery to the destination.
Free Shipping is applicable to standard shipments to destinations inside of the contiguous USA only. We will do what we can to assist with rates for international shipping, but free shipping does not apply.
We typically execute orders almost immediately. You are able to change or cancel your order if we are able to do so prior to your order being processed. But, once your order is in process, it is most often difficult to impossible to edit or cancel them.
Unless otherwise stated in a respected advertisement, we generally accept returns provided they are made using an "RMA" (Return Merchandise Authorization) issued by us. "RMA's" are used to authorize returns, control the flow of material and documentation, and enable us to process credits, refunds, and replacements in as efficient a manner as possible. As a result, we are not able to accept returns made without an "RMA".
Depending on the nature and/or reason of a return, restocking and/or other charges may apply. And some product such as open kits, electical items, items that have been installed, etc., are not returnable at all unless the reason for the return is due to an error on our part.
Please see our "Returns" Page or contact us for more information.
You can reach us via phone @ (800) 279-8152, via email @ email@example.com, or via online chat during regular business hours. Chat can be accessed from any page on this site and can also be used to leave messages for us outside of normal business hours. Normal business hours are 8:00 am to 5:00 pm, Monday through Friday.
All of this information and a contact form are also located on our contact page.